Windows 10X’s cancellation casts Surface Neo launch into doubt

Windows 10X’s cancellation casts Surface Neo launch into doubt


It’s easy to forget that Microsoft announced two dual-screen foldables at its October 2019 hardware event. But while the Surface Duo‘s widespread release has had plenty of attention, we’ve heard nothing official when it comes to the larger Surface Neo. 

The device was originally expected to run on Windows 10X, a Windows 10 spin-off specifically designed for dual-screen devices. However, following news of the software’s cancellation by Microsoft, will the Surface Neo ever come to market? 

Surface Neo release date

At the official unveiling, Microsoft also revealed a rough release window for the Surface Neo: ‘Holiday 2020‘. 

That schedule looked in doubt as soon as the coronavirus pandemic took hold, but it wasn’t until July 2020 that the Neo’s listing on the Microsoft website was updated to remove the phrase ‘Coming Holiday 2020’. The Wayback Machine shows what the site looked like only a week earlier. The Surface Neo listing has since been removed from the Microsoft website altogether.

We then didn’t hear anything official regarding Surface Neo until May 2021, when Microsoft announced that Windows 10X would not be coming to market. In an official blog post, the company suggested that the best parts of its original design would be incorporated into the main version of Windows 10. 

But what does that mean for the future of the Surface Neo? The most likely scenario is it simply runs Windows 10, with the operating system eventually becoming optimised for dual-screen devices. However, we can’t rule out Microsoft scrapping the Neo, too.

That’s what a mysterious teardown video from on YouTube appears to suggest:

There’s nothing here that we don’t already know, but the presence of the Neo in some capacity suggests Microsoft may still be working on a version of the device.

Surface Neo price

Price wasn’t mentioned at the unveiling, and we haven’t heard anything since. However, considering that foldable devices are still very much in their early stages, don’t expect it to be cheap.

We’d be surprised if the Neo ends up costing less than the Duo’s £1,349/US$1,399 starting price at launch. However, there is a chance that by the time it’s finally released, foldable technology will be much more affordable. 

What is the Surface Neo?

The following is based on official information from Microsoft and subsequent rumours from trusted sources. However, following the cancellation of Windows 10X, any version of the Surface Neo that comes to market may be significantly different.

The Surface Neo is a dual-screen, foldable device which is reminiscent of the Lenovo YogaBook. Microsoft says there’s nothing else out there like it, and it’s certainly right.

The Surface Neo has two 9in LCD displays, which can combine to form a dual-screen setup with 13.1in of screen real estate. We don’t know the resolution of these displays, although the device will be 5.6mm thick and weigh 655g.

To the right of the screen (or above it, depending on how you’re using the device) is a front-facing camera, although we don’t know the megapixel count or whether it capture full HD footage. There’s also an infrared (IR) sensor, which can be used for Windows Hello face unlock, but you miss out on a fingerprint sensor. 

There’s also a magnetic keyboard which can be positioned in various ways, either on top of one screen so part of it is used, say, for a touchpad, or it can be removed entirely and used separately on the desk. If you put the keyboard at the bottom, you also get the ‘wonder bar’ which is a little like the touchscreen above the keyboard on a MacBook Pro.

Microsoft Surface Neo

Like both generations of Surface Pro X, you can use it with the slim Surface Pen which attaches magnetically to the back of the Neo and charges in that position.

Microsoft Surface Neo

The 360° hinges use a system of over 60 “micro gears”, which Microsoft says create the “perfect amount of torque so it feels good when opening and closing”.

It runs a new version of Windows called Windows 10X, built for dual-screen devices (but coming to single screens first). The idea is to increase productivity by having two screens which can run different apps – it’s not simply a large screen which can fold in half. You can also drag apps between screens, or maximise them so a single app fills both screens.

Microsoft Surface Neo

Another use for the second screen is to open web links from emails on the other screen. The apps will also auto-rotate if you turn the device from landscape to portrait mode.

Naturally, you can also use one screen to watch a video and the other to browse the web or check emails.

Microsoft Surface Neo

The Neo is powered by an Intel Lakefield processor, which is a ‘hybrid’ CPU and has an 11th-gen graphics engine designed specifically for dual-screen devices. It’s also designed to be very thin so it can fit in such a slim device. There will also be an LTE modem, but considering the timing of its initial launch, this will probably be 4G and not 5G. 

Nothing else is known with regard to internals, but Windows Central is suggesting that 8/16GB of RAM and 128GB/256GB of storage. The latter will likely be in the same UFS 3.0 standard we see on the Surface Duo

How will the Surface Neo run apps?

One of the reasons Microsoft showed off the Neo so early was because it needs app developers to optimise their apps or create new ones which will work on this form factor. Without apps that are aware of how the Neo’s screens work, they’ll probably be limited to full-screen use, since their interfaces could be too small to use otherwise.

Developers have been quick to update their apps to support the new M1 chips on Apple’s latest MacBooks, so by the time the Neo launches we’d hope to see plenty of apps that are optimised for the device. 

Microsoft Surface Neo

However, says it’s ‘likely the Surface Neo will undergo major changes in the next 6-12 months’. It’s not clear what these might include, or indeed if the above information will remain accurate.

We’ll update this article as soon as we know more about the Surface Neo. For news on the operating system that will run on it, check out our guide to Windows 10X





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